Privacy Policy

This is a simple translation from our German Return Policy. The German text shall be legally binding. All contracts are subject to German law. The actuality and liability of the into English translated texts is not guaranteed.

DATA PROTECTION

1. Information about the collection of personal data and contact details of the person responsible
2. Data collection when visiting our website
3. Cookies
4. Data processing for order processing
5. Data processing when opening a customer account and for the execution of the contract
6. Contact
7. Use of your data for direct mail
8. Use of Social Media: Video
9. Online Marketing
10. Web analysis services
11. Rights of the person concerned
12. Duration of storage of personal data

1. Information about the collection of personal data and contact details of the person responsible
1.1 Thank you for visiting our website. Below we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data that allows you to be personally identified.
1.2 Responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (DSGVO) is:

Fabian-Bernd Herkelmann
Coventrystrasse 31
65934 Frankfurt am Main
Germany
Tel.:069/15246300
E-Mail: [email protected]
1.3 In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (eg SSL or TSL) via HTTPS.

2. Data collection when visiting our website
Every time our website is accessed, our system automatically collects data and information that your browser transmits to our server (so-called “server log files”). The following, for us technically required data are collected:
* Our visited website

 * Date and time at the time of access
 * Amount of data sent in bytes
 * Source / reference from which you came to the site
 * Used operating system
 * Browser used
 * IP address used (if applicable: in anonymised formThe legal basis for processing is Article 6 (1) (f) GDPR due to our legitimate interest in improving the stability and maintenance of the functionality of our website The temporary storage of the IP address by the system is necessary to allow delivery of the website to the user’s computer by retaining the IP address of the user for the duration of the session.
We reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use. The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.
In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

3. Cookies
Our website uses cookies.

Cookies are text files that are stored on the user’s device. When a user visits a website, a cookie may be stored on the user’s operating system. Some features of our website can not be offered without the use of cookies. This requires that the browser be recognized even after a page break. The user data collected by technically necessary cookies will not be used to create user profiles. In the o.g. For our purposes, our legitimate interest lies in the processing of personal data according to Art. 6 para. 1 lit. f) GDPR.

In addition, our website uses cookies that allow an analysis of the surfing behavior of users (so-called third party cookies). Further information on scope, purpose, legal basis and possibilities of objection can be found in the respective sections of the relevant chapter of this privacy policy.

As a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate, restrict or delete the transmission of cookies. If you disable cookies for our website, it may not be possible to fully use all features of the website. You can prevent the transmission of Flash cookies by changing the setting of the Flash Player.

You can find help for the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our third party cookies company to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

4. Data processing for order processing
4.1 If you wish to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. We process the data provided by you to process your order.

Partly, we work with external service providers to handle your order. For this we have to pass on the necessary personal data.

If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of the payments, we will pass on your data to the commissioned bank as necessary. If we use payment service providers, you will also be informed about this below.
The legal basis for the transfer of your data is Art. 6 para. 1 lit. b DSGVO.
4.2 External service providers for order processing and order processing
– Shipcloud

Shipment is via “shipcloud” (shipcloud GmbH, Lüdmoor 35a, 22175 Hamburg). In accordance with Art. 6 para. 1 lit. b DSGVO Your name, address and, if applicable, further information solely for the purpose of completing your order and only as required by shipcloud. For more information on shipcloud privacy, please visit the shipcloud website at shipcloud.io.
– Lexoffice
Order processing takes place via the service provider “lexoffice” (Haufe-Lexware GmbH & Co. KG in Freiburg im Breisgau). We give your name, address and, if applicable, further personal data in accordance with Art. 6 para. 1 lit. b DSGVO exclusively for the purpose of processing your order and only as far as necessary to lexoffice. Details on data protection at lexoffice and the privacy policy of Haufe-Lexware GmbH & Co. KG can be found at the following link: https://www.lexoffice.de/datenschutz/
4.3 Disclosure of your personal data to shipping service providers
– DHL

If the goods are delivered to you by the DHL transport service provider (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide them for the purpose of service and in accordance with the requirements of Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. Only if you have given your express consent in the ordering process will we provide your e-mail address in accordance with Art. 6 para. 1 lit. a GDPR before delivery of the goods for the purpose of adjusting a delivery date or delivery notification to DHL. Your consent may be withdrawn at any time with effect for the future from the person named above or from the transport service provider DHL.
– UPS
If the goods are delivered to you by the transport service provider UPS (United Parcel Service Germany Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we shall provide for the purpose of service and within the scope of the requirement pursuant to Art. 6 para. 1 lit. , b DSGVO only the name of the recipient and the delivery address to UPS. Only if you have given your express consent in the ordering process will we provide your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or delivery notification to UPS. Your consent may be revoked at any time with effect for the future from the above named controller or from the carrier UPS.
4.4 Use of payment service providers
4.5 ConCardis

When paying by credit card via ConCardis, payment is handled by ConCardis GmbH, Helfmann-Park 7, 65760 Eschborn. We provide your personal data in addition to the information about your order in accordance with Art. 6 para. 1 lit. b DSGVO for the purpose of payment processing and as required by ConCardis. Details of ConCardis’ privacy policy can be found here: https://www.concardis.com/datenschutzerklaerung
– Paypal
If you choose the payment method PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment by installments” via PayPal the payment is handled by PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).
We provide your personal data in accordance with Art. 6 para. 1 lit. b DSGVO in the context of the need for PayPal. PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment” via PayPal the execution of a credit check.
If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO has been passed on to credit agencies on the basis of legitimate interest of PayPal in determining its solvency. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method.
The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data.
Which other data is collected by PayPal, results from the respective privacy policy of PayPal. This can be found at: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for the contractual payment process.
– IMMEDIATELY
If the payment method “IMMEDIATELY” is selected, the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as “IMMEDIATELY”).
We provide your personal data in addition to the information about your order in accordance with Art. 6 para. 1 lit. b DSGVO exclusively for the purpose of payment processing and only within the scope of what is necessary to IMMEDIATE.
The Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).
The privacy policy of SOFORT can be found here: https://www.klarna.com/sofort/datenschutz

5. Data processing when opening a customer account and for the execution of the contract
If you open a customer account with us, in accordance with Art. 6 para. 1 lit. b DGSVO collected and processed personal data. The scope of the data can be seen from the input form. The data you enter will be stored and used by us for the purpose of processing the contract.
You can delete your customer account at any time. This can be done by a message to the address of the person in charge or, if offered, directly in the customer account. In this case, we will also block your data with regard to tax and commercial retention periods and delete them after expiration of these periods. This can only be opposed to your consent to permanent storage or a legally permitted further use of data on our part.

6. Contact
If you contact us via the contact form, the data entered in the input mask will be transmitted to us and saved. The collected data can be found in the respective input mask. When contacting us by e-mail, only the data entered by you will be transmitted to us.
The data will be used solely to process the conversation and your request. Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a) GDPR. The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f) GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. The data will be deleted as soon as they are no longer necessary for the achievement of the purpose of their collection and if no statutory storage requirements are in conflict. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the matter in question has been finally clarified. The user has the opportunity to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

7. Use of your data for direct mail
Newsletter

On our website you can subscribe to a free newsletter. At the registration for the newsletter, the data from the input mask are transmitted to us. Required field is only your email address. If you make further voluntary submissions, they will only be used for personal address.

Legal basis for the processing of your data after registration for the newsletter is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR. We collect these by submitting a confirmation email after registering for the newsletter, which contains a confirmation link. If you click on this link, you also consent to the receipt of the newsletter.
When sending the registration to the newsletter, we store your IP address as well as the date and time of registration. This storage is used to track a possible misuse of your e-mail address.

We use the data collected by us when registering for the newsletter exclusively for the purpose of sending out the newsletter.

Subscription to the newsletter may be terminated by you at any time. For this purpose, there is a corresponding link in each newsletter. This also allows a revocation of the consent of the storage of the personal data collected during the registration process.

8. Use of Social Media: Video
8.1 Using Vimeo Videos

On our website, we include plugins from Vimeo Video Portal, Vimeo, LLC, 555 West 18th Street, NY, New York 10011, USA.
If a page of our website is called up with such a plugin, the browser establishes a direct connection to the servers of Vimeo. The content of the plugin is transmitted by Vimeo directly to your browser and integrated into the page. This gives Vimeo the information that your browser has called up the corresponding page (including your IP address). This also happens if you do not have a Vimeo account or are currently not logged in to Vimeo. This information is transmitted directly to a Vimeo server in the USA and stored there.

When you are logged in to Vimeo, Vimeo can immediately link your visit to our website to your Vimeo account. As soon as you interact with one of the plugins (for example, clicking the start button of a video), this information is also transmitted directly to a Vimeo server and stored there.

This data processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO. The legitimate interest of Vimeo lies in the market research and the needs-based design of the service.

In order to prevent the direct assignment of data to your Vimeo account, you must log out of Vimeo before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Vimeo, as well as your rights in this regard and setting options for the protection of your privacy, can be found in the privacy notices of Vimeo: http://vimeo.com/privacy

For videos of Vimeo, which are integrated on this website, the tracking tool Google Analytics is automatically integrated. It is a separate tracking of Vimeo, to which we have no access and which can not be influenced by our side. Google Analytics uses “cookies” for tracking. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States.

This processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on Vimeo’s legitimate interest in statistical analysis of user behavior for optimization and marketing purposes.
8.2 Using Youtube Videos

On this website, we use the Youtube Embedding feature to view and play videos from “Youtube”, which is owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Here we use the extended data protection mode, according to the provider information storage of user information only when playing the / the video in motion. When you start playing embedded Youtube videos, the Youtube provider uses cookies to collect information about your user behavior. According to “Youtube”, these include, among other things, to capture video statistics, to improve user-friendliness and to prevent abusive practices. If you are logged in to Google, your data will be assigned directly to your account.

If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 Abs. 1 lit.f DSGVO, such an evaluation is based on Google’s legitimate interests in the display of personalized advertising, market research and / or custom design of a website, as well as our legitimate interest in incorporating the videos according to Art 6 para. 1 lit. f DSGVO in the evaluation of user behavior, design of our website according to the user interest and the exhaustion of the financial potential of our website.

You have a right to object to the creation of these user profiles, and you must contact YouTube to exercise it. Regardless of any playback of the embedded video, every time you visit this website, it will connect to the Google Network “DoubleClick”, which may trigger further data processing without our having any influence.

It may also involve a transmission of data to the servers of Google LLC. come in the US. In the event of the transfer of personal data to Google LLC based in the US, Google LLC has been certified for the US Privacy Shield, which ensures compliance with the data protection level in the EU. Further information on the privacy of “YouTube” can be found in the provider’s privacy policy at: https://www.google.com/intl/en/policies/privacyOpt-out possible at:
https://adssettings.google.com/authenticated.

9. Online Marketing
9.1 Use of Google Ads Conversion Tracking

This website uses the Google Ads online advertising program and, as part of Google Ads, Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) conversion tracking.

In doing so, advertisements (so-called Google Adwords) advertise our offers on external websites. Our legitimate interest lies in the display of advertising that is of interest to you and in the achievement of a fair calculation of advertising costs. Legal basis is Art. 6 para. 1 lit. f DSGVO.

Google Ads uses conversion tracking cookies that are set when you click on a Google-served AdWords ad.

These cookies usually lose their validity after 30 days and are not used for personal identification. Each Google Ads customer receives a different cookie, so cookies can not be tracked through Ads.com’s websites.

This information is used to generate conversion statistics for Ads customers based on the total number of users who clicked on their ad and were redirected to a conversion tracking tag page.

They can not be personally identified.

If you want to prevent tracking, you can disable the Google Conversion Tracking cookie from your Internet browser under User Preferences.

In the case of data transfer to Google LLC based in the United States, Google LLC is certified to the us privacy protection agreement “Privacy Shield”, which ensures compliance with the applicable data protection level in the EU.

Learn about Google’s privacy policy here: http://www.google.com/policies/privacy/

You can permanently deactivate the conversion cookies by setting your browser accordingly or download and install the browser plug-in available via the following link:
http://www.google.com/settings/ads/plugin?hl=de

In this case, certain functions of this website may not be used or only partially used.
9.2 Use of Affiliate Programs
– eBay Affiliate Program (eBay Partner Network)

We participate in the affiliate program of eBay Partner Network, Inc., 2145 Hamilton Ave., San Jose, CA 95125, USA (hereinafter referred to as “EPN”).

We’ve included ads on our website as links that lead to offers on various ebay websites.
For its part, EPN uses cookies in order to be able to trace the origin of orders generated via our links. By using the cookies, EPN can recognize, among other things, that you have clicked on the partner link on our website and thus reached EPN. We need this information for payment processing between us and EPN. If this information also contains personally identifiable information, the processing of that data will be done to safeguard our legitimate financial interest in receiving commission payments from EPN. Legal basis is therefore Art. 6 para. 1 lit. f DSGVO.

For more information about data usage by EPN, see the Company’s privacy policy: https://partnernetwork.ebay.com/legal#privacy-policy

You can block cookies by setting your browser.

  1. Web analysis services
    Google Universal Analytics

We use the web analytics service Google Analytics for this website (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).
Google Analytics uses cookies. “These are text files that are stored on your computer and that allow an analysis of the use of the website by you.
The information generated about your use of this website (including the shortened IP address) will be transmitted to and stored by Google on a server, which may be transmitted to the United States.

We use Google Analytics with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by shortening and excludes a direct personal reference. Your IP address will therefore be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address is sent to a Google server, including the United States, and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the statistical analysis of user behavior for optimization and marketing purposes.

Google uses this information on our behalf to evaluate your website usage, to provide reports on website activity, and to provide us with other services related to website activity and internet usage. There will be no aggregation of your IP address collected in this context with any other data provided by Google.

You can prevent the storage of cookies by the appropriate setting of your browser.
You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plug-in:
http://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can set an out-out cookie:

This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.

In the case of data transfer to Google LLC based in the United States, Google LLC is certified to the us privacy protection agreement “Privacy Shield”, which ensures compliance with the applicable data protection level in the EU.

This site also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. You can disable the cross-device analysis of your use in your customer account under “My Data”, “Personal Information”.

Google Privacy Policy:
https://support.google.com/analytics/answer/6004245?hl=de

  1. Rights of the person concerned
    11.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:
  • Right to information pursuant to Art. 15 GDPR:
    You may ask the person in charge to confirm that personal data concerning you is being processed by the person responsible. In addition, you have a right to information about purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as rectification of data or the existence of a right of appeal to a regulatory authority, the source of your data, if these were not collected by us, the existence of automated decision-making including profiling and possibly meaningful information about the logic and scope involved and the intended effects of such processing, as well as your right to receive what guarantees under Art. 46 GDPR Forwarding your data to third countries;
  • Right to correction pursuant to Art. 16 GDPR:
    You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us; the correction or completion must be made immediately.
  • Right to restriction of processing according to Art. 18 GDPR:
    You have the right to request that your personal data be restricted as long as the accuracy of your data is disputed, if you refuse to delete your data for improper processing and instead request that your data be restricted when you process your information require us to assert, exercise or defend legal claims after we no longer require such data for purposes of our purpose or if you have filed an objection based on your particular situation, as long as it is not certain that our legitimate reasons prevail;
    If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State. If the restriction on processing has been restricted, you will be notified by the person responsible before the restriction is lifted.
  • Right to cancellation pursuant to Art. 17 GDPR:
    You have the right to the immediate deletion of your personal data as the requirements of Art. 17 para. 1 DSGVO are met. However, this right of cancellation applies in particular, but not limited to, the processing necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, pursue or defend rights;
  • Right to information pursuant to Art. 19 GDPR:
    If you have exercised your right to rectify, erase or limit processing, the controller is required to notify all recipients to whom your personal information has been disclosed this rectification or deletion of the data or limitation of processing, unless this is impossible or disproportionate Effort is connected. You also have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR:
    You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request the transmission to another person responsible, as far as this is technically possible;
  • Right of revocation according to Art. 7 (3) GDPR:
    You have the right at any time against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e) or f) GDPR, objection is lodged; this also applies to profiling based on these provisions.
    You also have the right to revoke your data protection declaration of consent at any time with effect for the future. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
  • Right to complain under Art. 77 GDPR:
    Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of personal data concerning you is against the DSGVO violates.
    11.2 Right to object

You have the right to object to the processing of your data at any time with effect for the future, if we process your data due to our overriding legitimate interest after a balance of interests.
If you make use of this right of objection, we will terminate the processing of your data unless it is demonstrable that there are overriding compelling legitimate reasons for the termination or if further processing serves to exercise or defend legal claims.

  1. Duration of storage of personal data
    The duration of the storage of personal data depends on statutory retention periods. After their expiry, we routinely delete the data if it is no longer required to complete or initiate a contract and / or if there is no legitimate interest in the re-storage.