Privacy Policy

This is a simple translation from our German Return Policy. The German text shall be legally binding. All contracts are subject to German law. The actuality and liability of the into English translated texts is not guaranteed.

DATA PROTECTION

1. Information about the collection of personal data and contact details of the person responsible
2. Data collection when you visit our website
3. Cookies
4. Data processing for order processing
5. Data processing when opening a customer account and for contract processing
6. Contacting us
7. Use of your data for direct mail
8. Use of social media: video
9. Online Marketing
10. Web analytics services
11. Rights of the data subject
12. Duration of storage of personal data


1. Information about the collection of personal data and contact details of the person responsible
1.1 Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data are basically all data with which you can be personally identified.
1.2 The person responsible for processing data on our website within the meaning of the General Data Protection Regulation (GDPR) is:

Fabian-Bernd Herkelmann
Alleestrasse 20
65812 Bad Soden am Taunus
Germany
Tel.:069/15246300
Email: [email protected]
1.3 To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) over HTTPS.

2. Data collection when you visit our website
Every time you visit our website, our system automatically records data and information that your browser transmits to our server (so-called “server log files”). The following data that are technically necessary for us are collected:
* Our visited website

* Date and time at the time of access
* Amount of data sent in bytes
* Source / reference from which you came to the page
* Operating system used
* Browser used
* IP address used (if necessary: ​​in anonymous form; the legal basis for processing is Art. 6 Paragraph 1 lit. f GDPR due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will be passed on or used in any other way The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.
We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Any further storage is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the accessing client. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.

3. Cookies
Our website uses cookies.

Cookies are text files that are stored on the user’s device. When a user calls up a website, a cookie can be stored on the user’s operating system. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after changing pages. The user data collected by technically necessary cookies are not used to create user profiles. In the above For this purpose, our legitimate interest lies in the processing of personal data according to Art. 6 Para. 1 lit. f) GDPR.

In addition, our website uses cookies that enable an analysis of the user’s surfing behavior (so-called third party cookies). You can find more detailed information on the scope, purpose, legal basis and objection options in the respective sections of the respective chapter of this data protection declaration.

As a user, you have full control over the use of cookies. You can deactivate, restrict or delete the transmission of cookies by changing the settings in your internet browser. If you deactivate cookies for our website, it is possible that not all functions of the website can be used to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.

You can find help on the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.


4. Data processing for order processing
4.1 If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order.

Sometimes we work with external service providers to process your order. For this we have to pass on the personal data required for this.

If we commission transport companies to deliver your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of the payments, we will pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed about this below.
The legal basis for forwarding your data is Art. 6 Para. 1 lit. b GDPR.
4.2 External service providers for order processing and order processing
– Shipcloud

The dispatch takes place via “shipcloud” (shipcloud GmbH, Lüdmoor 35a, 22175 Hamburg). In accordance with Art. 6 Para. 1 lit. b GDPR, your name, your address and, if necessary, further information are only passed on to shipcloud for the purpose of processing your order and only to the extent necessary. Details on data protection at shipcloud can be found on the shipcloud website under “shipcloud.io”.
– Lexoffice
Orders are processed by the service provider “lexoffice” (Haufe-Lexware GmbH & Co. KG in Freiburg i. Breisgau). We give your name, address and, if necessary, other personal data in accordance with Art. 6 Para. 1 lit. b GDPR to lexoffice exclusively for the purpose of processing your order and only to the extent necessary. Details on data protection at lexoffice and the data protection declaration of Haufe-Lexware GmbH & Co. KG can be found under the following link: https://www.lexoffice.de/datenschutz/
4.3 Transfer of your personal data to shipping service providers
– DHL

If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para. 1 lit. b GDPR, only the name of the recipient and the delivery address are forwarded to DHL. Only if you have given your express consent in the ordering process will we give your email address in accordance with Art. 6 Para. 1 lit. a GDPR to DHL prior to delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery. Your consent can be revoked at any time with effect for the future vis-à-vis the person responsible or the transport service provider DHL.
– UPS
If the goods are delivered to you by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para. 1 lit . b DSGVO only forward the name of the recipient and the delivery address to UPS. Only if you have given your express consent in the ordering process will we give your email address in accordance with Art. 6 Para. 1 lit. a GDPR to UPS before delivery of the goods for the purpose of agreeing a delivery date or for notification of delivery. Your consent can be revoked at any time with effect for the future vis-à-vis the person responsible or the transport service provider UPS.
4.4 Use of payment service providers
4.5 ConCardis

When paying by credit card via ConCardis, payment is processed by ConCardis GmbH, Helfmann-Park 7, 65760 Eschborn. We provide your personal data along with the information about your order in accordance with Art. 6 Para. 1 lit. b GDPR to ConCardis for the purpose of payment processing and as necessary. You can find details on the data protection provisions of ConCardis here: https://www.concardis.com/datenschutzerklaerung
– Paypal
When choosing the payment method PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal, the payment is processed by PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).
We pass on your personal data in accordance with Art. 6 Para. 1 lit. b GDPR to PayPal as necessary. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal.
For this purpose, your payment data may be processed in accordance with Art. 6 Para. 1 lit. f GDPR passed on to credit agencies due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method.
The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data.
Which other data is collected by PayPal can be found in the respective data protection declaration from PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
– RIGHT AWAY
If the payment method “SOFORT” is selected, the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as “SOFORT”).
We provide your personal data along with the information about your order in accordance with Art. 6 Para. 1 lit. b GDPR exclusively for the purpose of payment processing and only to SOFORT within the framework of what is necessary.
Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).
SOFORT’s data protection provisions can be viewed here: https://www.klarna.com/sofort/datenschutz

5. Data processing when opening a customer account and for contract processing
If you open a customer account with us, in accordance with Art. 6 Para. 1 lit. b DGSVO collected and processed personal data. The scope of the data can be seen from the input form. The data you enter will be saved and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data taking into account tax and commercial retention periods and delete them after these periods have expired. This can only be contradicted by your consent to permanent storage or a legally permitted further use of data on our part.

6. Contacting us
If you contact us using the contact form, the data entered in the input mask will be transmitted to us and saved. The data collected can be found in the respective input mask. When you contact us by e-mail, only the data you have entered will be transmitted to us.
The data will only be used to process the conversation and your request. The legal basis for the processing of the data is Art. 6 Para. 1 lit. a) GDPR. The legal basis for the processing of the data that is transmitted in the course of sending an email is Art. 6 Para. 1 lit. f) GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b) GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no statutory retention requirements. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The user has the option at any time to revoke their consent to the processing of personal data. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

7. Use of your data for direct mail
Newsletter

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally.

The legal basis for processing your data after registering for the newsletter is Art. 6 Para. 1 lit. a GDPR. We collect this by sending you a confirmation email after registering for the newsletter, which contains a confirmation link. If you click on this link, you are also giving your consent to receive the newsletter.
When you send the registration for the newsletter, we save your IP address and the date and time of registration. This storage serves to be able to trace a possible misuse of your email address.

We use the data collected by us when registering for the newsletter exclusively for the purpose of sending the newsletter.

You can cancel your subscription to the newsletter at any time. There is a corresponding link in every newsletter for this purpose. This also enables you to revoke your consent to the storage of the personal data collected during the registration process.

8. Use of social media: video
8.1 Use of Vimeo Videos

On our website we integrate plugins from the video portal Vimeo from Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA.
If a page of our website is called up with such a plugin, the browser establishes a direct connection to the Vimeo servers. Vimeo transmits the content of the plugin directly to your browser and integrates it into the page. This means that Vimeo also receives the information that your browser has accessed the relevant page (including your IP address). This also happens if you do not have a Vimeo account or are not currently logged in to Vimeo. This information is transmitted directly to a Vimeo server in the USA and stored there.

If you are logged in to Vimeo, Vimeo can immediately assign your visit to our website to your Vimeo account. As soon as you interact with one of the plugins (e.g. clicking the start button of a video), this information is also transmitted directly to a Vimeo server and stored there.

This data processing takes place in accordance with Art. 6 Para. 1 lit. a GDPR namely your express consent.

In order to prevent the direct assignment of the data to your Vimeo account, you must log out of Vimeo before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Vimeo as well as your related rights and setting options to protect your privacy can be found in Vimeo’s data protection information: http://vimeo.com/privacy

The tracking tool Google Analytics is automatically integrated into videos from Vimeo that are integrated on this website. It is Vimeo’s own tracking, to which we have no access and which cannot be influenced by our side. Google Analytics uses “cookies” for tracking. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

This processing takes place in accordance with Art. 6 Para. 1 lit. a GDPR based on your express consent.
8.2 Use of Youtube Videos

On this website we use the Youtube embedding function to display and play back videos from the provider “Youtube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Here we use the extended data protection mode, which, according to the provider, does not start storing user information until the video (s) are played. When you start playing embedded YouTube videos, the provider “YouTube” uses cookies to collect information about your user behavior. According to “Youtube”, these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive practices. If you are logged into Google, your data will be assigned directly to your account.

If you do not want the assignment to your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them.

Such an evaluation is carried out in accordance with Article 6 (1) (a) GDPR on the basis of your express consent.

You have the right to object to the creation of these user profiles, although you must contact YouTube to exercise this right. Regardless of whether or not the embedded videos are played, a connection to the Google “DoubleClick” network is established each time this website is accessed, which can trigger further data processing operations beyond our control.

Data can also be transmitted to the servers of Google LLC. come in the US. Further information on data protection at “YouTube” can be found in the provider’s data protection declaration at: https://www.google.de/intl/de/policies/privacyOpt-out possible at:
https://adssettings.google.com/authenticated.

9. Online Marketing
9.1 Use of Google Ads Conversion Tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Our offers are advertised on external websites with the help of advertising materials (so-called Google Adwords). Our legitimate interest lies in the display of advertising that is of interest to you and in achieving a fair calculation of advertising costs. The legal basis is Article 6 (1) (a) GDPR, namely your express consent.

Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.

These cookies generally lose their validity after 30 days and are not used for personal identification. Every Google Ads customer receives a different cookie, so cookies cannot be tracked via the websites of Ads customers.

The information obtained in this way is used to generate conversion statistics for Ads customers about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.

You cannot be personally identified with it.

If you want to prevent tracking, you can deactivate the Google conversion tracking cookie via your internet browser under user settings.

You can find information about Google’s data protection regulations here: http://www.google.de/policies/privacy/

You can permanently deactivate the conversion cookies by setting your browser accordingly or download and install the browser plug-in available under the following link:
http://www.google.com/settings/ads/plugin?hl=de

In this case, certain functions of this website may not be able to be used or only to a limited extent.
9.2 Use of Affiliate Programs
– eBay Affiliate Program (eBay Partner Network)

We participate in the partner program of eBay Partner Network, Inc., 2145 Hamilton Ave., San Jose, CA 95125, USA (hereinafter referred to as “EPN”).

We have integrated advertisements as links on our website that lead to offers on various eBay websites.
EPN for its part uses cookies in order to be able to trace the origin of orders that were generated via our links. Through the use of cookies, EPN can recognize, among other things, that you clicked on the partner link on our website and thus reached EPN. We need this information to process payments between us and EPN. If this information should also contain personal data, the processing of this data is carried out to safeguard our legitimate financial interest in receiving commission payments from EPN. The legal basis is Article 6 Paragraph 1 lit. a GDPR, namely your legitimate interest.

Further information on the use of data by EPN can be found in the company’s privacy policy: https://partnernetwork.ebay.com/de/legal#privacy-policy

You can block cookies through a setting in your browser.

10. Web analytics services
Google Universal Analytics

We use the web analysis service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses cookies “. These are text files that are stored on your computer and that enable your use of the website to be analyzed.
The information generated in this way about your use of this website (including the abbreviated IP address) is transferred to a Google server and stored there, with a transfer to the USA being possible.

We use Google Analytics with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by shortening it and excludes direct personal reference. Your IP address will therefore be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address is sent to a Google server, including in the USA, and is only shortened there. In these exceptional cases, this processing takes place in accordance with Art. 6 Paragraph 1 lit. a GDPR namely your express consent.

On our behalf, Google uses this information to evaluate your website usage, to create reports on website activity and to provide us with other services related to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser accordingly.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plug-in:
http://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can set an out-out cookie:

 

This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you will have to click on this link again.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

Google Privacy Policy:
https://support.google.com/analytics/answer/6004245?hl=de

11. Rights of the data subject
11.1 The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) to the person responsible with regard to the processing of your personal data, about which we inform you below:
– Right to information according to Art. 15 GDPR:
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by the person responsible. In addition, you have the right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as correction of the data or the existence of a right of appeal to a supervisory authority, the origin of your data, if these were not collected by us, the existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR Forwarding of your data to third countries exist;
– Right to correction according to Art. 16 GDPR:
You have the right to immediate correction of the incorrect data concerning you and / or the completion of your incomplete data stored by us; the correction or completion must take place immediately.
– Right to restriction of processing in accordance with Art. 18 GDPR:
You have the right to request that the processing of your personal data be restricted as long as the accuracy of your data, which you disputed, is checked, if you refuse to delete your data due to inadmissible data processing and instead request that the processing of your data be restricted if you use your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
If the processing of your personal data has been restricted, this data – apart from its storage – may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State. If the processing restriction has been restricted, you will be informed by the person responsible before the restriction is lifted.
– Right to deletion according to Art. 17 GDPR:
You have the right to the immediate deletion of your personal data if the requirements of Art. 17 Paragraph 1 GDPR are met. However, this right to deletion does not exist in particular – not exclusively – if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
– Right to information in accordance with Art. 19 GDPR:
If you have exercised your right to correction, deletion or restriction of processing, the person responsible is obliged to notify all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction of processing, if this is not impossible or with a disproportionate effect Effort is involved. You also have the right to be informed about these recipients.
– Right to data portability in accordance with Art. 20 GDPR:
You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request the transfer to another person responsible, as far as this is technically possible;
– Right of withdrawal in accordance with Art. 7 Para. 3 GDPR:
You have the right at any time to object to the processing of your personal data, which is based on Art. 6 Para. 1 lit. e) or f) GDPR takes place, to object; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation.

– Right to complain in accordance with Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged violation, if you are of the opinion that the processing of your personal data is against violates the GDPR.
11.2 Right to Object

You have the right to object to the processing of your data at any time with effect for the future if we process your data after weighing up your interests due to our overriding legitimate interest.
If you make use of this right of objection, we will end the processing of your data if there is no evidence of overriding compelling reasons worthy of protection preventing the termination or if the further processing serves to exercise or defend legal claims.

12. Duration of storage of personal data
The duration of the storage of personal data depends on the statutory retention periods. After their expiry, we routinely delete the data if they are no longer required to fulfill or initiate a contract and / or if we have no legitimate interest in further storage.