Return Policy

This is a simple translation from our German Return Policy. The German text shall be legally binding. All contracts are subject to German law. The actuality and liability of the into English translated texts is not guaranteed.

contents
A. Cancellation policy for contracts for the delivery of goods

B. Cancellation policy for contracts for the supply of data not physically accessible, which are produced and provided in digital form
A. Cancellation policy for contracts for the delivery of goods

Consumers are entitled to a right of withdrawal in contracts for the delivery of goods in accordance with the following provision.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed.
Cancellation

Withdrawal
You have the right to withdraw from this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Fabian-Bernd Herkelmann, Coventrystrasse 31, 65934
Frankfurt am Main, Germany (Do not use for returns!), Tel: 069/15246300, E-Mail: [email protected]) by means of a clear statement (eg letter or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us or to Bonkers Shop, Klappergasse 11, 60594 Frankfurt am Main without delay and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion or premature termination of the right of withdrawal:
The right of revocation expires early in contracts
– for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.

(Do not use the address below for returns!)

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

-An Fabian-Bernd Herkelmann, Coventrystrasse 31, 65934 Frankfurt / Main, E-Mail: [email protected]

– Hereby I / we (*) cancel the contract concluded by me / us for the purchase of the following goods (*) / the provision of the following service (*)

-Posted on (*) / received on (*)

-Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only on paper)

-Date
(*) Delete as appropriate

B. Cancellation policy for contracts for the delivery of non-physical data, which are produced and provided in digital form

Consumers whose contractual agreement relates to a contract for the delivery of non-physical data, which are produced and provided in digital form, are entitled to a right of revocation according to the following conditions.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed.
Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date of the contract.

To exercise your right of withdrawal, you must contact us (Fabian-Bernd Herkelmann, Coventrystrasse 31, 65934
Frankfurt am Main, Germany, Tel: 069/15246300, E-Mail: [email protected]) by means of a clear statement (eg a letter sent by post or e-mail) about your decision, this contract to revoke, inform. You can use the attached model withdrawal form, which is not required.
Consequences of the cancellation

Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
Expiry of the right of withdrawal:

The right of revocation expires prematurely, if we have started the execution of the contract, after you have expressly agreed that we start the execution of the contract before the expiry of the revocation period and you have confirmed your knowledge that you agree with the beginning of the Execution of the contract You lose your right of withdrawal.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

-An Fabian-Bernd Herkelmann, Coventrystrasse 31, 65934 Frankfurt / Main, E-Mail: [email protected]

– Hereby I / we (*) cancel the contract concluded by me / us for the purchase of the following goods (*) / the provision of the following service (*)

-Posted on (*) / received on (*)

-Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only on paper)

-Date
(*) Delete as appropriate